Our Commitment to GDPR
Sopra Global Mindset is committed to compliance with the General Data Protection Regulation (GDPR) and respects the privacy rights of individuals in the European Union and European Economic Area.
Legal Basis for Processing
We process your personal data under the following legal bases:
Consent
When you provide explicit consent for specific processing activities, such as receiving marketing communications or participating in research studies.
Contractual Necessity
Processing necessary to perform our coaching services and fulfill our contractual obligations to you.
Legitimate Interests
Processing necessary for our legitimate business interests, such as improving our services, ensuring security, and conducting business analytics, provided these interests are not overridden by your rights.
Legal Obligations
Processing required to comply with legal obligations, such as tax reporting and regulatory requirements.
Your GDPR Rights
Under GDPR, you have the following rights regarding your personal data:
Right of Access
You have the right to obtain confirmation about whether we process your personal data and to access that data along with specific information about the processing.
Right to Rectification
You have the right to have inaccurate personal data corrected and to have incomplete personal data completed.
Right to Erasure (Right to be Forgotten)
You have the right to request deletion of your personal data in certain circumstances, including:
- The data is no longer necessary for the purposes for which it was collected
- You withdraw consent and there is no other legal basis for processing
- You object to processing and there are no overriding legitimate grounds
- The data has been unlawfully processed
Right to Restriction of Processing
You have the right to restrict processing of your personal data in certain situations, such as when you contest the accuracy of the data or object to processing.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
Right to Object
You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent
Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Right to Lodge a Complaint
You have the right to lodge a complaint with a supervisory authority if you believe we have violated your data protection rights.
How to Exercise Your Rights
To exercise any of your GDPR rights, please contact us at:
Email: [email protected]
We will respond to your request within one month. In complex cases, we may extend this period by two additional months and will inform you of the extension.
To verify your identity, we may request additional information before processing your request.
Data Protection Measures
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
- Encryption of personal data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication mechanisms
- Employee training on data protection
- Incident response procedures
- Regular backups and disaster recovery plans
Data Breach Notification
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority without undue delay and, where feasible, within 72 hours of becoming aware of the breach.
International Data Transfers
If we transfer your personal data outside the European Economic Area, we ensure appropriate safeguards are in place, such as:
- Standard contractual clauses approved by the European Commission
- Adequacy decisions by the European Commission
- Binding corporate rules
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
- Client records: 7 years after the end of the professional relationship
- Financial records: 7 years for tax and accounting purposes
- Marketing data: Until consent is withdrawn or data becomes outdated
- Website analytics: 26 months
Automated Decision-Making
We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.
Children's Data
We do not knowingly process personal data of individuals under 16 years of age without parental consent. Our services are not directed to children.
Data Protection Officer
For questions specifically related to data protection and GDPR compliance, you may contact our Data Protection Officer at:
Email: [email protected]
Updates to This Notice
We may update this GDPR compliance notice from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes through our website or by email.